Nova’s approach to the Corona virus (COVID-19) pandemic

We are actively monitoring the situation closely and are following information provided by the Commonwealth and Victorian Departments of Health. Our priority is the health and ongoing education of our students.

Stage 4 COVID Restrictions Melbourne

Metropolitan Melbourne – Stage 4 restrictions
This information is from the Department of Health and Human Services.

From 6pm on Sunday 2 August, Metropolitan Melbourne has moved to Stage 4 Restrictions.
These changes are being introduced to reduce the number of people leaving their homes and moving around Victoria.

Please Note:

  • No classes will be delivered on Melbourne campus.
  • Online delivery via Google Classroom will continue for all courses.
  • Practical training sessions will not be conducted at this stage.
  • Students are required to maintain course progress, so students MUST attend online classes and submit their assessment tasks.
  • Most of Nova staff is working from home and are available to assist you via email and telephone calls. 1300362883
  • If you need to visit campus and cannot get help online please email Training and Compliance Manager

Students who are commencing in upcoming intakes will receive an enrolment email for you to complete forms and email us. These forms can be completed and signed online.

Above information is for Melbourne campus only

Financial Support

If you are experiencing hardship as a result of COVID-19, we invite you to contact our staff to discuss how we can help in your personal situation.

Please email and provide us information about your situation.

International Students

There are 565,000 international students in Australia, mainly studying in the higher education or vocational education sector. They are an important contributor to our tertiary sector and economy, supporting 240,000 Australian jobs.

Students are encouraged to rely on family support, part-time work where available and their own savings to sustain themselves in Australia.  As part of their visa application, international students have had to demonstrate that they can support themselves completely in their first year.

Students who have been here longer than 12 months who find themselves in financial hardship will be able to access their Australian superannuation.

The Government will undertake further engagement with the international education sector who already provide some financial support for international students facing hardship. For example, we understand there are some education providers that are providing fee discounts to international students.

The Government will also be flexible in cases where Coronavirus has prevented international students meeting their visa conditions (such as not being able attend classes).

International students are able to work up to 40 hours per fortnight.

International students working in aged care and as nurses have had these hours extended to support these critical sectors.

Government Assistance 

The Federal Government has announced plans to allow people affected by the COVID-19 (coronavirus) outbreak to apply for early release of their superannuation.

If you are eligible, you can access up to $10,000 of your super before 1 July 2020 and up to a further $10,000 from 1 July 2020 for around three months. Please note that you can only make one withdrawal in each financial year.

For more details, visit the Australian government webpage here.

One-off coronavirus payments announced for international students

Victorian Government has announced it will provide one-off relief payments of up to $1,100 for international students who have lost work during the coronavirus pandemic and cannot access federal social support payments.

The Government contribution will provide a payment of up to $1,100 per student which is effectively the equivalent of two weeks’ worth of JobSeeker payments.

Click HERE for more information on how to register.

Collection of Qualifications and Statement of Attainment

Qualifications and Statements of Attainment are still being processed as usual.

You can still collect your qualification.  Please call 1300362883 to arrange a collection time. Alternatively, we will send them via Australia Post.  Express and/or Registered mail available at an additional cost.

Stay up to date

Download the Australian Government Coronavirus Australia app in the Apple App Store or Google Play, or via a WhatsApp channel on iOS or Android, to receive the latest official advice and information. It builds off the improved content aggregator via the Australian government website.

If you are an international student, either in Australia or overseas, you may need to refer to consular services and registration.  Visit the DFAT website for Australian embassies and consulates overseas and foreign embassies and consulates in Australia.


The COVIDSafe app is part of our work to slow the spread of COVID-19. Having confidence we can find and contain outbreaks quickly will mean governments can ease restrictions while still keeping Australians safe.

The new COVIDSafe app is completely voluntary. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the quicker we can find the virus.

Help Stop the spread

Where can I get tested?

You can call the 24-hour hotline 1800 675 398 to find out where to get tested.

You can also call your GP for information about how to get tested in your local area. Options to get tested for coronavirus (COVID-19) include:

  • Your general practitioner (if they provide this service)
  • An Acute Respiratory Assessment Clinic
  • GP respiratory clinic
  • Pathology collection centre (can be accessed with a referral from your GP)

If your GP refers you to a dedicated pathology collection centre to get tested, you will need to have referral letter with you. Please note, not all pathology collection centres are testing for COVID-19.

You can also go directly to one of the Victorian hospital coronavirus (COVID-19) Acute Respiratory Assessment Clinics listed below for testing. You do not need a referral or a booking to attend one of the following clinics (unless stated otherwise below).

Metropolitan Health Services

  • Alfred Hospital
  • Austin Hospital
  • Box Hill Hospital – Eastern Health
  • Casey Hospital – Monash Health
  • Dandenong Hospital – Monash Health
  • Frankston Hospital – Peninsula Health
  • Monash Medical Centre, Clayton – Monash Health
  • Northern Hospital – Northern Health
  • Royal Children’s Hospital
  • Royal Melbourne Hospital – Melbourne Health
  • St Vincent’s Hospital, Melbourne
  • Sunshine Hospital – Western Health